Introducing a fun and easy way to earn daily rewards!
WIN a prize with every spin!

Spin&Win is back with even more exciting rewards!
Participate in the new Spin & Win that allows you to earn daily rewards and amazing prizes easily!

How to play?

WIN Guaranteed Prizes Daily

Up to 100 Zcoins

RM1 e-Voucher rebate

Up to RM2 Bill Payment voucher

RM3 Grab Food e-Voucher

RM5 Shell e-Voucher

Spin & Win FAQ

Campaign period of “Spin & Win” is from 19th May until 30th June 2022.

Only ZCITY registered user with email verified can participate in “Spin & Win”.

Step 1: Verify your email in your user profile at “Me” page.
Step 2: Tap on the “Spin & Win” floating icon, “Spin & Win” app banner or Spin & Win menu icon at ZCITY homepage.
Step 3: Tap the “GO” button on the wheel to spin. Enjoy your prizes and rewards!

Each user will receive only one (1) free daily spin.

Each ZCITY account will only have maximum of five (5) times to spin per day if you completed the task(s) daily.

Each ZCITY account will have one (1) free chance to spin and maximum up to five (5) spins and win random reward if you completed the task(s) daily.
(i) By spending your Zcoins
Tap on the “+” button at the game page and you can spend your Zcoins to earn up to 3 extra spins. You can only spend your Zcoins one (1) time per day to earn more spins.

Zcoins Spending Extra Spin Earned
200 Zcoins 1 spin
300 Zcoins 2 spins
400 Zcoins 3 spins
Example:
If you have spent 200 Zcoins to earn 1 more spin, you will not be able to spend your Zcoins again to earn more spins on the same day.

(ii) By spending a minimum of RM30
After spending a minimum of RM30 (actual paid amount) in ZCITY, tap on the “+” button at the game page and click on “Claim” to earn 1 extra spin. This redemption is limited to 1 time per day only.

Zcoins that you have won will be credited into winner’s account instantly. To earn double Zcoins, share your game result to social media.
Note: You may go to “Me” page and click on “Zcoins” to view full history of Zcoins earned.

All e-Vouchers (exclude e-Voucher Rebate and Bill Payment vouchers, which awarded instantly) that the winner won through “Spin & Win” in ZCITY app will be credited into winner’s account within 14 working days from winning date.
Note: e-Voucher Rebate and Bill Payment vouchers can be utilized within 19th May to 31st July 2022.

Answer:
a) RM1.00 Bill Payment vouchers can be utilizing in all Bill Payments and Prepaid payments (excluding Hotlink Prepaid).
b) RM2.00 Bill Payment vouchers can be utilizing in DIGI Prepaid Reload, DIGI Internet Reload and DIGI Postpaid bill with a minimum spending of RM30.00 required.
c) RM1.00 E-voucher Rebate can be only utilized in all denomination of EASI and Foodpanda e-Voucher.

You may check with ZCITY careline by providing your ZCITY registered mobile number (the ZCITY account that have won the e-Voucher) for verification process.

No. All the prizes for winner are non-transferable, non-refundable, non-exchangeable and can’t be redeemed for cash.

Answer:
Step 1: Go to “Me” page
Step 2: Tap on “Zcoins”
Step 3: Check out the Zcoins that you have won!

Answer:
Step 1: Go to “Me” page
Step 2: Tap on “My Voucher”
Step 3: Choose either “Vouchers” or “E-Vouchers”
Step 4: Choose “Active”
Step 5: Check out the vouchers that you have won!
Updated 17/05/2022, 12:40PM

Terms & Conditions

1. To participate in this “Spin & Win”, you must be a registered user with email verified of the ZCITY’s App.
2. Campaign period is from 19th May until 30th June 2022.
3. By entering the “Spin & Win”, you agreed that you have read and accepted these terms and conditions. We reserve the right to verify any entries and any winner. We may refuse to award the Prize(s) where we have reasonable grounds to believe that there has been a breach of these terms and conditions. Participants agreed that they will comply with all applicable laws when entering the “Spin & Win”.
4. By participating in this campaign and/or providing your personal data to the Organizer, you are warrant, read and understand the Privacy Policy enclosed to these Terms and Conditions and you consent to the Organizer’s processing of your personal data in accordance with said Privacy Policy. You agreed to indemnity, defend, and hold the Organizer harmless against any loss, damages, costs, claims, actions, or liabilities occurring due to your breach of the aforesaid warranty and representation.
5. The Organizer reserves the right to amend the Terms & Conditions listed at any time without prior notice.
6. All the prizes listed in “Spin & Win” are subject to change by the Organizer without prior notice.
7. Each ZCITY account will have one (1) free chance to spin and maximum up to five (5) spins and win random reward if you completed the task(s) daily.
8. Each winner will receive only one (1) item per spin.
9. Zcoins won and earned through “Spin & Win” in ZCITY app will be credited into winner’s account instantly.
10. All e-Vouchers (exclude e-Vouchers Rebate and Bill Payment voucher, which awarded instantly) that the winner won through “Spin & Win” in ZCITY app will be credited into winner’s account within 14 working days from winning date.
11. RM1.00 Bill Payment vouchers can be utilizing in all Bill Payments and Prepaid payments (excluding Hotlink Prepaid).
12. RM2.00 Bill Payment vouchers can be utilizing in DIGI Prepaid Reload, DIGI Internet Reload and DIGI Postpaid bill with a minimum spending of RM30.00 required.
13. RM1.00 e-Voucher Rebate can be only utilized in all denomination of EASI and Foodpanda e-Voucher.
14. All Bill Payment voucher and e-Voucher Rebate validity is from 19th May 2022 until 31st July 2022.
15. All winning result during “Spin & Win” is fully and solely based on the Organizer's verification. Any unverified claim(s) winning which not based on Organizer's official written announcement via social media will be treated as invalid result.
16. Images of Prizes shown in any promotional materials, advertisements or other materials relating to this campaign are solely for illustration purposes only and may not depict the actual prizes.
17. All the prizes for winner are non-transferable, non-refundable, non-exchangeable and can’t be redeemed for cash.
18. The Organizer may at its sole and absolute discretion disqualify any participant and/or revoke/forfeit the Prize entitlement at any time, where:
i. The participant fails to comply with the terms and conditions stated herein;
ii. The participant attempts to undermine the operation and administration of the “Spin & Win” by fraud, cheating, deception, abuse of redemptions and/or any dishonest activities;
iii. The participant fails to provide accurate, complete, valid, identifiable and/or truthful information during participation, registration to participate and/or at any stage of the “Spin & Win”.
19. In the event that the “Spin & Win” cannot be administered and/or is abandoned and/or cancelled and/or discontinued due to any reason, the Organizer, without being subject to any form of liability and at its sole and absolute discretion, may decide to cancel, terminate, modify, or suspend the “Spin & Win” and/or invalidate any entries for the “Spin & Win” without assigning any reasons thereto and without notice to the participants.
20. The organizer reserves the right to alter, extend or terminate the “Spin & Win”, or amend the terms and conditions at its sole discretion at any time without prior notice. In case of any disputes directly or indirectly arising from the promotion, the decision of ZCITY shall be final.
21. These Terms & Conditions are valid during the campaign period until amended or suspended by the Organizer.
22. ZCITY acknowledges and agrees that Apple Inc. is not obligated to provide any maintenance or service support in regards to ZCITY “Spin & Win”.
23. ZCITY acknowledges that ZCITY, and not Apple Inc., is responsible for addressing any claims that you or any third party may have in relation to ZCITY “Spin & Win”.
24. Any issues with redemption, please contact Careline for assistance.

Email address [email protected]
ZCITY CARELINE 017-7158336
Working Hours Monday - Saturday (8.30am 8.30pm)
Closed on Public Holiday

Updated 17/05/2022, 12:20PM

To view full Terms & Conditions details, click here

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