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ZCity Limited Edition Anniversary Bonanza Bonus Pack

To commemorate the ZCITY anniversary celebration, we are excited to present a special limited-time bonus pack exclusively for all ZCITY users.
The exclusive anniversary bonus pack is available for just RM25, offering incredible value. Each user has the opportunity to purchase the pack twice.

Campaign Period: 10 June 2023 - 30 June 2023

Exclusive Benefits

Scratch & Win

Receive one (1) complimentary ticket to scratch on every bonus pack purchase and get up to 90% OFF TNG Reload Pin.

Guarantee RM30 Discount Vouchers

Get instant discounts of RM3 OFF (x10 pcs) with Bill Payment & e-Vouchers purchase including reload pin, enabling you to save a total of RM30 on your transactions.

Join up to RM300 TNG Reload Pin Lucky Draw

Participate in a lucky draw session to win up to RM300 TNG Reload Pin. The lucky draw takes place every Tuesday & Friday in ZCITY Tiktok Live.

Guarantee 5x of RM100 TNG Reload Pin Reservation

Priority to access 5 times the purchase of RM100 TNG Reload Pin once per month from the commencing month.

Anniversary Bonus Pack

RM25 ONLY

Terms & Conditions

1. The Gem Reward Sdn Bhd (“the Company”), “ZCITY” and “Scratch and Win” Campaign will run from 10th June 2023 to 30th June 2023 (“Campaign Period”) or any such other date(s) as may be determined by the Company in its sole and absolute discretion from time to time without prior notice in whatever manner mode of communication as the Company deems fit.
2. All entries must be registered users with email verification from ZCITY App. You must be at least eighteen (18) years old and above.
3. HOW TO JOIN

Step 1: Register your email with the Company’s ZCITY app;
Step 2: Verify your email address in your user profile in “Account” page;
Step 3: Tap on Anniversary Bonus Pack floating icon or Anniversary Bonus Pack app banner;
Step 4: Click “Get”
Step 5: to Purchase this Anniversary Bonus Pack (“ABP”)
Step 6: received a digital scratch card upon purchase to be in the running to win.
Step 7: Scratch off the digital Scratch and Win foil to reveal the rewards.
Step 8: the reward will be credited to your ZCITY account immediately.
Step 9: If you won the prize of RM2.00 to RM90.00, you will be eligible to join the ZCITY lucky draws to stand a chance to win an additional prize up to RM300.00 TNG eWallet Reload PIN.
4. This Campaign is on a first-come first-served basis. The Company reserves the right to amend, vary and modify the Terms & Conditions at any time without prior notice.
5. Each purchase of the ABP will be eligible for one (1) entry to the Company Digital Scratch and Win (“Digital Scratch and Win”), you can purchase unlimited ABP and eligible unlimited entry in accordance with your purchase of the ABP upon meeting the conditions set out in paragraph 3 above and subject to terms and conditions.
6. Upon purchasing Anniversary Bonus Pack (“ABP”) you will be entitled to the following reward:-
6.1 6.1 Eligible to reserve up to 5x TNG eWallet reload PINs and the validity from June 23 to October 23 can be redeemed via the ZCITY app:- .
a. 1x reservation on TNG eWallet reload PIN (valid from the commencing date of the “Campaign Period” until 30 June 2023);
b 1x reservation on TNG eWallet reload PIN (valid from 1st July until 31 July 2023);
c. 1x reservation on TNG eWallet reload PIN (valid from 1st August until 31 August 2023);
d. 1x reservation on TNG eWallet reload PIN (valid from 1st September until 30 September 2023);
e. 1x reservation on TNG eWallet reload PIN (valid from 1st October until 31 October 2023);
6.2 Entitled up to RM30.00 Zcoupons which include Bill Payment and E-voucher for rebates can be redeemed via ZCITY app:-
a.Each month the participant will be entitled to a set of Zcoupons which contain RM3.00 Bill Payment (with min. spending of RM30.00) + RM3.00 e-voucher rebate (with min. spending of RM30.00), the validity from July 2023 until November 2023 and expiry on the last day of each calendar month:-
i.[RM3 Bill Payment (x1) & RM3 e-Voucher Rebate(x1)] with min. spending of RM30.00 and each of the vouchers is valid from 1 July until 31 July 2023.
ii.[RM3 Bill Payment (x1) & RM3 e-Voucher Rebate(x1)] with min. spending of RM30.00 and each of the vouchers is valid from 1 August until 31 August 2023.
iii.[RM3 Bill Payment (x1) & RM3 e-Voucher Rebate(x1)] with min. spending of RM30.00 and each of the vouchers is valid from 1 September until 30 September 2023.
iv.[RM3 Bill Payment (x1) & RM3 e-Voucher Rebate(x1)] with min. spending of RM30.00 and each of the vouchers is valid from 1 October until 31 October 2023.
v.[RM3 Bill Payment (x1) & RM3 e-Voucher Rebate(x1)] with min. spending of RM30.00 and each of the vouchers is valid from 1 November until 30 November 2023."
7. The Digital Scratch and Win prize will be as follows:-
7.1 The gift and voucher stated on the Digital Scratch and Win (“Prize”) can only be redeemed from the merchants listed on ZCITY app. Prizes are subject to availability while stock last. The Company has the right to replace any Prize with an item of similar value at any time without prior notice.
7.2 The Prize value are from RM2.00 to RM90.00 throughout the Campaign Period and the value in the form of “Zbonus” will be credited to the participant ZCITY app account.
7.3 To redeem the Prize, you should:-
a. Any Zbonus, will be credited directly to the participant’s ZCITY account and can only be used within the App and cannot be transferred.
b. Key in promotional code directly at the merchant’s app (for promotional code of the additional Prize);
7.4 Prizes are to be redeemed within the prize redemption period indicated on the Scratch and Win digital card period or on the merchant’s app. If a participant fails to claim his/her Prize within the time frame specified on the digital Scratch and Win card, his/her Prize will be forfeited, and the participant shall not have any claim against the Company for such forfeiture. The Company reserves the right to deal with the unclaimed Prize(s) in its sole discretion.
7.5 All redemption is subject to the merchant’s terms and conditions. All the prizes are given “as is” basis and are not transferable, nor exchangeable for cash or kind whether in part or in full.
7.6 For additional prize to be win up to RM300.00 TNG eWallet Reload PIN, the participant requires to share the Scratch and Win Prize on their Facebook social media accounts to be eligible for the additional prize.
7.7 For additional prize winner, will be announced at ZCITY TikTok Official Live on every Tuesday and Friday.
8 The Company may at any time at its sole discretion, substitute any prize with any form of a similar value. The Company’s determination of the winners shall be final, conclusive and binding. No correspondence shall be entertained. Any portion of the Prize that is not used will be forfeited.
9. All the item(s) received from “Anniversary Bonus Pack” and “Scratch & Win” are non-transferable, non-refundable, non-exchangeable and can’t be redeemed for cash.
10. Images of Prizes shown in any promotional materials, advertisements or other materials relating to this campaign are solely for illustration purposes only and may not depict the actual prizes.
11. All winning result during “Scratch & Win” is fully and solely based on the Company's verification.Any unverified claim(s) winning which is not based on Company's official written announcement via social media will be treated as an invalid result.
12. The Company may at its sole and absolute discretion disqualify any participant and/or revoke/forfeit the Prize entitlement at any time, where:
i. The participant fails to comply with the terms and conditions stated herein;
ii. ii.The participant attempts to undermine the operation and administration of the “Scratch & Win” by fraud, cheating, deception, abuse of redemptions and/or any dishonest activities;
iii. The participant fails to provide accurate, complete, valid, identifiable and/or truthful information during participation, registration to participate and/or at any stage of the “Scratch & Win”.
13. In the event that the “Scratch & Win” cannot be administered and/or is abandoned and/or cancelled and/or discontinued due to any reason, the Company, without being subject to any form of liability and at its sole and absolute discretion, may decide to cancel, terminate, modify, or suspend the ABP and/or invalidate any entries for the “Scratch & Win” without assigning any reasons thereto and without notice to the participants.
14. The Company reserves the right to alter, extend or terminate the “Scratch & Win”, or amend the terms and conditions at its sole discretion at any time without prior notice. In case of any disputes directly or indirectly arising from the promotion, the decision of ZCITY shall be final.
15. These Terms & Conditions are valid during the campaign period until amended or suspended by the Organizer.
16. ZCITY acknowledges and agrees that Apple Inc. is not obligated to provide any maintenance or service support in regard to ZCITY “Scratch & Win”.
17. ZCITY acknowledges that ZCITY, and not Apple Inc., is responsible for addressing any claims that you or any third party may have in relation to ZCITY ABP.
18. Any issues with redemption, please contact Careline for assistance.
Email address

[email protected]

ZCITY Careline 017-7158336
Working Hours 8:30AM – 8:30PM
Monday – Sunday (Closed on Public Holiday)

Updated 14/06/2023

FAQ

Campaign period of “Anniversary Bonus Pack” is from 10th June 2023 to 30th June 2023.

Only ZCITY registered users with email verified can participate in 'Anniversary Bonus Pack'. Each ZCITY account with email verified is eligible to purchase unlimited 'Anniversary Bonus Pack' throughout the campaign period.

Step 1: Verify your email in your user profile at “Account” page.
Step 2: Tap on the “Anniversary Bonus Pack” floating icon or “Anniversary Bonus Pack” app banner at ZCITY homepage.
Step 3: Click “Get”
Step 4: Proceed payment.
Step 5: Enjoy your benefits.

a. Reservation for five 5x on Reload PINs (limited one reservation per month).
b. Up to RM30 OFF on Bill Payment and e-Voucher Rebate.
c. Entitle for one (1) Scratch off the digital Scratch and Win foil to reveal the reward.
d. Entitle for additional prize once shared the result on digital Scratch and Win to your social media.

For each of the 'Anniversary Bonus Pack' purchased, user is eligible to reserve up to 5x of reload PINs and validity start from June to Oct 2023. Each ZCITY account with email verified is only eligible to purchase unlimited per month on Touch' N Go eWallet Reload PIN by redeeming the reservation from each Anniversary Bonus Pack purchased throughout the Anniversary Bonus Pack campaign period.
a. 1x reservation on TNG eWallet reload PIN (valid from the commencing date of the “Campaign Period” until 30 June 2023);
b. 1x reservation on TNG eWallet reload PIN (valid from 1st July until 31 July 2023);
c. 1x reservation on TNG eWallet reload PIN (valid from 1st August until 31 August 2023);
d. 1x reservation on TNG eWallet reload PIN (valid from 1st September until 30 September 2023);
e. 1x reservation on TNG eWallet reload PIN (valid from 1st October until 31 October 2023);

Kindly refer to the campaign T&C for more details.

Upon purchasing each 'Anniversary Bonus Pack' you will be entitled up to RM30.00 Zcoupons which including Bill Payment and E-voucher for rebates can be redeemed via ZCITY apps.
Each month the participant will be entitled for a set of Zcoupons which contain RM3.00 Bill Payment (with min spending of RM30.00) + RM3.00 e-voucher rebate (with min spending of RM30.00), the validity from July 2023 until November 2023 and expiry on the last day of each calendar month:-
i. [RM3 Bill Payment (x1) & RM3 e-Voucher Rebate(x1)] with min. spending of RM30.00 and each of the vouchers is valid from 1 July until 31 July 2023.
ii. [RM3 Bill Payment (x1) & RM3 e-Voucher Rebate(x1)] with min. spending of RM30.00 and each of the vouchers is valid from 1 August until 31 August 2023.
iii. [RM3 Bill Payment (x1) & RM3 e-Voucher Rebate(x1)] with min. spending of RM30.00 and each of the vouchers is valid from 1 September until 30 September 2023.
iv. [RM3 Bill Payment (x1) & RM3 e-Voucher Rebate(x1)] with min. spending of RM30.00 and each of the vouchers is valid from 1 October until 31 October 2023.
v. [RM3 Bill Payment (x1) & RM3 e-Voucher Rebate(x1)] with min. spending of RM30.00 and each of the vouchers is valid from 1 November until 30 November 2023.

Kindly refer to the campaign T&C for more details.

The Prize value are from RM2.00 to RM90.00 throughout the Campaign Period and the value in the form of “Zbonus” will be credited to the participant ZCITY app account.
Step 1: Once purchased the Anniversary Bonus Pack, click on “Redeem Now” or you may click on “My Purchase” to click on “Redeem Now”.
Step 2: Scratch and Win foil to reveal the reward.
Step 3: the reward will be credited to your ZCITY account immediately.

You may go to ZCITY homepage and click on “Anniversary Bonus Pack” floating icon and select the “My Purchase” to redeem the Scratch & Win prizes. Each purchase of the “Anniversary Bonus Pack” will entitle a participant to one (1) entry to the Company Digital Scratch and Win (“Digital Scratch and Win”).

You are required to share the result of digital Scratch and Win to your social media, then you will be eligible to join the lucky draw to stand a chance to win an additional prize worth up to RM300.00 TNG eWallet Reload PIN.

You will receive 6-digits lucky numbers once you scratched and shared your result to your social media.

Stay tuned to ZCITY TikTok live for the winner announcement on every Tuesday and Friday in June 2023.

Step 1: Tap on the Anniversary Bonus Pack” floating icon or “Anniversary Bonus Pack” app banner.
Step 2: Tap on “My Purchase” icon at top right corner in “Anniversary Bonus Pack” page.
Step 3: Check out the 6-digits lucky draw number that you have collected!
Step 4: Stay tuned for our winner announcement via ZCITY TikTok official account.
Note: You may go to ZCITY homepage and click on “Anniversary Bonus Pack” floating icon and select the “My Purchase” to view purchase history and lucky draw number.

“Zbonus” that you have won will be credited into winner’s account instantly.
Note: You may go to ZCITY homepage > My Zcoupons > Zbonus > Active to view the “Zbonus” that you have earned.

“Zbonus” includes the value range of RM2.00 – RM90.00 which is applicable to any transaction in ZCITY. Any Prize won in during this Campaign in the form of “Zbonus” credited into each participant’s ZCITY app account can only be used within the App and cannot be transferred.

The validity of “Zbonus” is until 30th June 2023.

No. All the item(s) received from “Anniversary Bonus Pack” are non-transferable, non-refundable, non-exchangeable and can’t be redeemed for cash.

No. All the item(s) received from “Anniversary Bonus Pack” are non-transferable, non-refundable, non-exchangeable and can’t be redeemed for cash.

Yes. You can purchase TNG eWallet Reload PIN without purchasing “Anniversary Bonus Pack”. However, the availability of TNG eWallet Reload PIN purchase is available on first come, first served basis due to high demand as it may experience overwhelming demand that surpasses the available supply.

Updated 13/06/2023